Lufthansa received a platinum status, leading the rating of the program Fast Travel of IATA. Thus, the International Air Transport Association (IATA) noted the airline’s contribution to the development of mobile services for its passengers. Lufthansa received the Fast Travel Platinum Award based on self-service provided in at least 80% of the presented categories.
“The main purpose of the Fast Travel program of the International Air Transport Association is to make air travel as comfortable for passengers as possible, in particular, to shorten waiting times at airports and to simplify various registration procedures. Among the self-service services being evaluated are self-check-in, automatic baggage surrender, automatic check of documents, self-boarding on the flight, as well as baggage tracking”, said the official statement of the airline.
Lufthansa is the flagship of the aviation industry in providing digital services to passengers. Such services include the mobile boarding pass, an electronic baggage tag, the ability to independently print a luggage tag in advance from home, notifications of any changes relating to air travel, which save time and make travel even more convenient and comfortable.
Lufthansa passengers have 96% availability for self-services before and during the flight, according to IATA assessment. Such figures allowed Lufthansa to lead the IATA rating. Passengers of the airline can use self-services anywhere in the world, wherever they are, save their time and enjoy the flight.
Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe, in terms of fleet size, and the second largest airline in terms of passengers carried during 2016. Lufthansa is one of the five founding members of Star Alliance, the world’s largest airline alliance, formed in 1997.