“Having abolished less than 2% of our flights within the next six weeks, we will be able to achieve a level of accuracy of 90%”, said the Head of Communications of Ryanair, Robin Kiely.
As he recalls, in the first two weeks of September, the carrier’s accuracy index fell below 80% due to delays in flights connected with tight schedules, strikes, adverse weather conditions and the obligation to observe the schedule of pilots and crew leave.
“We sincerely apologize to those customers who will be affected by flight cancellations. We will try to pick up for them another flight or to compensate in full the money spent”, said also Robin Kiely.
Apologies, however, did not alleviate the fate of the company’s customers who, via Twitter, called such a measure “a complete disgrace to the carrier”, since the abolition of flights was reported at the last minute.